Every reasonable care and consideration has been taken to ensure we send to you exactly what you have ordered, and in the condition it is supposed to be. All of the Shoes and Boots displayed on our website and that we supply have been sourced directly from the Manufacturers who made them, and all have subsequently passed quality inspection by these manufacturers before being delivered to our store. Remembering that these products are Hand Made and Finished, slight variations in colour and finish are not uncommon. We do however make every effort to ensure that all of the images on our website, represent the products displayed in their truest form.
If you have any queries or doubts about the products you may be interested in or that we send to you, we invite you to email us at email@example.com and we will be more than happy to discuss your concerns.